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A set of over 60 interactive activities to build knowledge and skills around defining, measuring, communicating, managing, and engaging your brand, culture and customer service. They can be integrated into workshops, or used independently by managers as quick exercises with staff. |
Each activity card outlines the purpose, outcome, and process for each exercise. The purpose and outcome of each activity relates to one or more of the Branded Customer Service sectors - Brand DNA, On-Brand Measurement, Internal Brand Communications, Service Management Systems, or Brand Engagement.
These activities can be used in several places in your consulting process. You should use whichever activities you think are most appropriate at any point in your brand alignment process. You can also use the Activity Cards to construct a workshop yourself that covers one or several parts of this process.
The Activity Cards have been produced on the highest quality fingerprint resistant playing-card stock, so they should look good for years.
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Sample Activities
Click on the links below to view examples of Activities available to you as part of the set of Branded Customer Service Activity Cards. |
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